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New and Improved SystemOnline Services

We are pleased to announce a new on-line booking system and improved repeat prescribing service known as SystemOnline. This system will gives an opportunity to our patients to book appointments and request repeat prescribings from same screen. These services are directly linked to our clinical system and allows the patient to pre-book appointments up till six weeks in advance. It is accessible and available 24 hours a day.

Please download SystemOnline Services Registration Form and bring it to the surgery with photo-id. Our Reception team will then issue you with a unique login name and password.

SystemOnline Benefits

SystemOnline is a web‑based service linked to SystmOne that allows patients to:



    • manage appointments

    • view/request prescriptions

    • add/change contact details

    • complete surveys/questionnaires and submit them



and many more,

SystmOnline App

The SystmOnline app can be used on Apple devices running the iOS operating system (iPhones and iPads). It is listed on Apple's App Store and is available to download for free. 

Patients will be able to use their existing login details to use the app (registered to SystemOne). Any login details you generate in the future will also be valid for use on the app.

Although the SystmOnline app provides a similar service to patients as the website, patients cannot use it to do the following:



    • complete questionnaires

    • include a brief note to accompany an appointment booking or a repeat medication request 



Appointments

Consultations are by appointment and can be booked online 24 hours a day via the link at the top of this page, by telephone or in person. 

Weekend Access

Parkview Practice is pleased to host the Hammersmith & Fulham Federation Weekend Access every Saturday from 09:00 to 17.00 and sunday 9:00 to 13:00. We are one of five practices in Hammersmith & Fulham to host this service. Weekend Access is available to all residents in the borough that need to see a GP at the weekend.

Please telephone 0300 033 3666 to make an appointment.

Always bear in mind that our receptionists are working to the doctors instructions, it is not their fault if they are unable to offer you the first choice of your appointment request.  We operate the NHS Zero Tolerance Policy and patients may be removed from our patient list for abusive or aggressive behaviour towards any members of our team.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.  This is particularly important with the current situation of the demand outweighing the capacity that doctors are able to offer.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

 

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